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Return, Refund and Cancellation Policy

After placing the order customer can cancel the order within 1 hour if he/she wish to. And the Refund would be made within 10 working days.

The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc.. It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer.

In the event that the return request is declined, the user shall not be eligible for a refund, and BLUEViLLE assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and BLUEViLLE assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.


All returned products must have:

  • Their original packaging
  • Price Tags
  • Original Invoice

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